Caregiver helps elderly patient on a walk in the park - Tunstall partners with caregivers to provide world class services


Always Your Partner,
Never Your Competitor.

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Rental Program button
Purchase Program button
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Current Providers
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Provider Link MedSmart Marketing Portal


Become a Provider

Tunstall is the world leader in remote care and safety monitoring, serving over 3.5 million people everyday
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I just have to praise Margaret again!  She is such a wonderful customer service representative for the MSD. I consider myself fortunate to have such super people with which to work-thank you Margaret for your help this morning, you are awesome :)

-Kathleen L.

Referral Program

Simply refer your private pay clients and we do the rest.

A partner program designed for organizations that would like to recommend the Tunstall Medical Alert services to clients, but prefer not to invest in infrastructure.

  • Your responsibilities:
    • Promote the Products and service to your clients
  • Our responsibilities:
    • Enroll clients via telephone
    • Answer clients' questions
    • Schedule appointments to install appropriate Products and services as needed
    • 24/7 Response Center service
    • Manage billing
    • Maintain subscriber list
    • Customer service needs
    • Pay referral fees to you quarterly

Rental Program

Own the revenue stream.

A partner program designed for organizations that would like to provide Tunstall Medical Alert services direct to clients and own the revenue stream.

  • Your responsibilities:
    • Promote the Products and service to your clients
    • Educate your clients
    • Enroll your clients via Tunstall's HIPAA-compliant web form (ProviderLink), telephone, or fax
    • Schedule appointments and install appropriate Products and services
    • Manage client billing
    • Maintain appropriate level of rental equipment to support clients
  • Our responsibilities:
    • 24/7 Response Center service
    • Technical support to you for Products and services
    • Close communication with you via incident reports and phone
    • Monthly billing services and account reconciliation (optional)

Purchase Program

You have complete control.

A partner program designed for organizations that would like to provide Tunstall Medical Alert services direct to clients, own your equipment, maximize revenue, and truly manage your customer relationship.

  • Your responsibilities:
    • Promote the Products and service to your clients
    • Educate your clients
    • Enroll your clients via Tunstall's HIPAA-compliant web form (ProviderLink), telephone, or fax
    • Schedule appointments to install appropriate Products and services
    • Manage client billing
    • Maintain appropriate level of equipment inventory to support clients
    • Purchase our equipment
  • Our responsibilities:
    • 24/7 Response Center service
    • Technical support to you for Products and services
    • Standard equipment warranty
    • Close communication with you via incident reports and phone
Value-added services

to grow your telecare program

  • Professional marketing services
    • Support from local account representatives
    • Analyze Care Programs, review marketing objectives, and provide strategies for growth
    • Inside sales and marketing team drives leads
    • Customizable marketing materials
    • Promotional program support
    • Web support
    • Optional professional marketing services
  • Installation services
    • Quick access to installation team for questions and needs
    • Quick outreach to schedule installations
    • Flexible installation scheduling and availability
    • Courteous and professional installation team
  • Provider relations
    • A single point of contact for your program
    • Quick access to personal representatives for questions and needs
    • Program specific and general market analytics
  • ProviderLink
    • Industry leading secure web portal
    • Easy day-to-day management of your program
    • Access data and reports on your telecare/PERS program
    • Portfolio of collateral and promotional materials